Typically you need to purchase your ticket from an official outlet or directly from the festival.
If cancelled with less than 3 weeks notice you will receive a 50% refund.
If cancelled when your accommodation is already on the festival site there will be no refunds.
If you are staying in a Bell tent it is a zip on the door as a standard tent has, so again we recommend keeping anything of value on your person or locked in your vehicle.
Cloudhouses cannot be held responsible for any loss theft or damage that may be caused
unfortunately due to safety reasons we do not power our squrts, 12ft yurts or bell tents.
-Our 12ft diameter yurts have head room of just under 7ft in the middle and 3 foot high lockable doors.
-Our 14ft diameter yurts have head room of over 8.5 ft with 5ft clearance around the edges.
-Our 18ft diameter yurts are the tallest of the lot giving you plenty of space!
Question not answered? Send us a message
What our customers say
Just a quick note to say to thanks once again for a fab weekend in your super duper 18ft yurt.RachelRewind South Henley
As usual the whole team were so helpful and friendly, the showers were better than my shower at home
and a great weekend was had by all. We will definitely be wanting to book an 18’ yurt again next year so if you could put my name down or let me know when I should contact you that would be great.